The Managed Services Solutions Architect is responsible to design all aspects of Comverse Managed Services solution matching Customer business requirements. The Solutions Architect works as a team member in coordination with Sales and Product Unit Teams during the sales process – from lead to contract closure.
•Define the Managed Services solution including:
-Scope of Services
-Roles and Responsibilities
-Staffing model and Organizational Chart
-KPI’s/SLA’s
-Transition and Transformation
-Financial Model
-Value Proposition
•Supports the business development efforts by participating in new opportunities and generating service extensions
•Be part of Sales Team responding to RFP/RFI's or proposals:
-Prepare the Managed Services proposal
-Prepare/Conduct Presentations and Work Shops of the Managed Services Solution
•Establish strong relationships with customers
•Is the trusted advisor to the existing customer base while supporting new initiatives
•Manage/participate in Due Diligence process
•Prepare the Managed Services professional parts of the contract
•Solution Handover to the Managed Pressure Operations
Job Requirements:
Bachelor’s Degree in Computers Science, Computer Engineering, Electrical Engineering or equivalent from a recognized institution
•Professional Experience:
-Deep knowledge in BSS systems -VAS is an advantage
-Deep knowledge in Managed Services Operation and delivery
-Experience in analyzing and design of Business Processes
-Experience with Managed Services sales or pre-sales
-Experience in Managed Services Transition and Transformation
•Skill Set:
-Strong organization, prioritization and communication skills - self-starter, equally confident working standalone or as a team member
-Highly creative with strong presentation skills and ability to manage and contribute in meetings from small workshops to large conferences
-Fluent written and spoken English is a must (additional languages is an advantage)
-Entrepreneurship with ability of new relationship building and negotiation skills
-Working under pressure on parallel tasks
•Knowledge:
-Strong knowledge of CSPs (Communications Service Providers) operational processes and systems
-Telecom Industry market
-Managed Services Operational Processes
-Knowledge of BSS and/or VAS solutions
-Knowledge of Comverse products is preferential
-ITIL and eTOM knowledge
-Project Management
Send you resume in english to: ROSAMILHA@gmail.com and include in the subject "CALA MS SOL.ARCHITECT"
•Define the Managed Services solution including:
-Scope of Services
-Roles and Responsibilities
-Staffing model and Organizational Chart
-KPI’s/SLA’s
-Transition and Transformation
-Financial Model
-Value Proposition
•Supports the business development efforts by participating in new opportunities and generating service extensions
•Be part of Sales Team responding to RFP/RFI's or proposals:
-Prepare the Managed Services proposal
-Prepare/Conduct Presentations and Work Shops of the Managed Services Solution
•Establish strong relationships with customers
•Is the trusted advisor to the existing customer base while supporting new initiatives
•Manage/participate in Due Diligence process
•Prepare the Managed Services professional parts of the contract
•Solution Handover to the Managed Pressure Operations
Job Requirements:
Bachelor’s Degree in Computers Science, Computer Engineering, Electrical Engineering or equivalent from a recognized institution
•Professional Experience:
-Deep knowledge in BSS systems -VAS is an advantage
-Deep knowledge in Managed Services Operation and delivery
-Experience in analyzing and design of Business Processes
-Experience with Managed Services sales or pre-sales
-Experience in Managed Services Transition and Transformation
•Skill Set:
-Strong organization, prioritization and communication skills - self-starter, equally confident working standalone or as a team member
-Highly creative with strong presentation skills and ability to manage and contribute in meetings from small workshops to large conferences
-Fluent written and spoken English is a must (additional languages is an advantage)
-Entrepreneurship with ability of new relationship building and negotiation skills
-Working under pressure on parallel tasks
•Knowledge:
-Strong knowledge of CSPs (Communications Service Providers) operational processes and systems
-Telecom Industry market
-Managed Services Operational Processes
-Knowledge of BSS and/or VAS solutions
-Knowledge of Comverse products is preferential
-ITIL and eTOM knowledge
-Project Management
Send you resume in english to: ROSAMILHA@gmail.com and include in the subject "CALA MS SOL.ARCHITECT"