Account Manager

high level "Account Manager". The expecting from the "AM" is:

- Strong relationship with top BPO companies, such as Atento, Contax/,
Tivit, Dedic, etc.

- Strong relationship with banks, such as Itau, Banco do Brasil, Caixa,
Standard, CitiBank, HSBC, etc.

- Knowing the market of enterprise communication market, such as call
center, unified communication, data center, etc.

candidates from Avaya, Simens, Cisco, Huawei or from the customer
companies, such as Atento, Contax, Tivit, Dedic, etc.

Account / Channel Sales Manager

4 years or above experience in the Call Centers and IT markets

Technical background of telecommunications solutions

Strong communication skills and ability to coordinate a multicultural team

Ability to communicate in English

position for São Paulo

Job Summary:

As a Channel Sales Manager, you are responsible for selling Security &
Storage Products and Professional Services through Channel Partners and
directly to customers in Enterprise Organizations in an assigned geographic
area. Your ability to penetrate new divisions and organizations within your
assigned accounts, and develop new accounts is essential to your being
successful in this role. Cross-functional teams from Marketing, Systems
Engineering and Product Development functions provide support and tools for
you to leverage to attain and exceed sales performance goals.

Essential Functions:

The essential responsibilities of the Channel Sales Managers are to work
directly with customers to capture sales opportunities, and to work
effectively across functions with other company employees. Your focus is on
several identified channel partners (50%) and new Enterprise clients (50%).

- Use relationship management techniques to develop selling opportunities
within partner organizations; penetrate new divisions and organizations
within assigned partner account; develop new selling relationships within
assigned partner account; develop new direct selling opportunities.

- Schedule and attend sales call appointments with a prospect in partner
organization. The Channel Partner Representatives may also participate in
the sales call to help qualify the opportunity.

- Utilizing a consultative approach, discuss business issues with prospect
and develop a formal quote, a written sales proposal or a formal sales
presentation addressing their business needs.

- Respond to RFP's and follow up with customer.

- Develop an account management plan to sell to customer based on their
business need.

- Build and strengthen your business relationship with existing accounts or
new prospects.

- Recommend marketing strategies.

- Provide status information to your Manager including forecast/pipeline
information.

- Provide, or facilitate training opportunities for your accounts.

- Identify a customer references that can be utilized when reference
selling.

- Provide mentorship and support to more junior Channel Sales Managers.

Requirements:

- Strong verbal and written communications skills including presentation
skills.

- Ability to work collaboratively with employees within the sales function
and across functions including Marketing, Sales Operations, System
Engineering, and Product Development.

- Experience with target account selling, solution selling, and/or
consultative sales techniques

- An aptitude for understanding how technology products and solutions solve
business problems.

- Ability to communicate with senior managers about their business
challenges and to company networking, security & storage solutions.

- Experience using contact management software.

- Track record of exceeding assigned sales quotas in contiguous, multiple
years.

Responsibility:

- As a seasoned professional with a wide range of experiences, this
individual uses professional concepts and company objectives to resolve
complex issues in creative and effective ways.

- Is responsible for a specific geographical install base and large,
complex, high visibility, strategic, or tactically important accounts.

Interaction:

- This individual effectively works with, and influences senior internal
personnel within the function, employees in other functions that support the
sales effort, and has direct customer contact.

- Limited management supervision and direction is provided since this
individual operates and drives results independently.

- The ideal candidate is a subject matter expert and strongly influences
sales team decisions and initiatives. May also act as a team leader and
major decision maker for team projects.

Education and Experience:

- 8 to 12 years of experience is preferred.

- A Bachelor of Arts or Sciences Degree; or related field is preferred.

- Experience which demonstrates a strong level of expertise in technical
specifications required to sell networking, security or Storage products and
services is required.

Please, send your résumé in English and Portuguese version to
nilton.torres@doubleconsult. com